Terms of Use

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Untitled design 1

Terms Of Use

How to Order

Online Shop
Order via our online shop This is a quick and simple way to purchase your sustainable plant based food packaging from anywhere and at anytime. Add your chosen products to the cart and follow the checkout prompts and choose to either have your order delivered to your door or collect from our JHB and CPT Sales Office.

Phone or Email
You are also welcome to place your order by phone or email. If you have any questions about the products or would like to customize your order in any way please get in touch.

We have branches in Cape Town and Johannesburg where you will see products on display. Look, touch, feel and then decide.

Contact us to find one close to you.

How To Pay

We accept the following forms of payment:

– Credit card payments: via PayFast on our online shop. (American Express and Diners Club cards not accepted for online purchases).
– Credit card payment: remotely via PayFast, organized on request.
– Snap Scan: Check your invoice for our Snap Scan code.
– Electronic Bank transfers (EFTs) in advance of collection or delivery: Funds need to clear into our account before your stock can be dispatched. – – Refer to your invoice for our bank details and use your Client Code or Invoice number as a reference to ensure speedy allocation of your payment.

Account Terms:
– Contact your sales representative, or info@greenhome.co.za to apply for an account.
– Clients eligible to apply for an account after trading with GREEN HOME for a minimum of 6 months.
– Interest charged on all overdue accounts at a rate of 2% per month, or 24% per annum, in accordance with the National Credit Act 34 of 2005.

Unfortunately we do not accept cheques.

All goods remain the property of GREEN HOME until full and final payment has been received and has cleared in our account.

Custom Orders

Custom orders fall outside of our standard range of products. They include printed sleeves, stickers, cups and custom made products e.g. utensil or plate packs.
Contact us if you would like to place your brand / logo on your order.
The order is confirmed on receipt of a signed pro-forma Invoice and / or a 50% deposit. Refer to the pro-forma invoice for details.
Refer to the quote or pro-forma invoice for the lead time.


VAT applies to all sales within South Africa.
VAT applies to courier and delivery charges within South Africa.

We are a VAT vendor.

Our VAT number is: 4920245372

All prices quoted are inclusive of VAT.


If you reside outside of South Africa we are a registered exporter and are still able to assist. Contact us or your sales representative for a quote. VAT is applicable on

Collection made by your appointed courier company irrespective of whether or not the products are intended for export. If you export the goods yourself, you can claim the VAT within 3 months of the export date. Email info@taxrefunds.co.za for more information.
Products delivered by a courier company appointed by GREEN HOME.